Master Tactic

MasterTacticPteLtdLogo                  Systematic Project Management

Industry

Financial Services

Business and IT Challenges

  • Project Management: Master Tactic has to manage a number of projects for various customers throughout the year. They have to monitor, track and report the progress to their customers on a regular basis. Tracking these projects using Excel sheets and e-mail calendar has grown to be challenging as the number of projects increases over the years. The team have been constantly facing the headaches of not knowing where the project is heading towards and when to follow up with customers to move forward to the next phase.

Immediate Needs

  • Project Management Component

Outcome

Clarity

KUMO Project Management’s streamlined project life cycle delivers the results in the most optimal way. The tool establishes a collaborative, role-based project-driven environment for:

    • Executive Team
    • Team Manager
    • Team Member
    • Vendor

to perform project planning, implementing, monitoring, tracking, reporting and controlling. It reinforces project team to improve the clarity of where exactly each project stand on a certain date. By regularly reviewing the changes during the project life cycle Executive Team can identify risks and issues early enough to fix them and adjust those that no longer align with pre-defined objectives. The methodology plays a major role in providing stakeholders and project team with visibility and transparency of the project anytime so that they are more proactive throughout the entire process.

Visibility

Through the project management set up, team members can:

    • Stay organized
    • Be informed
    • Become proactive

Team members are able to focus quickly on the areas of their responsibility. Team managers always stay updated on the priorities team members are working on, enabling them to manage the team more effectively as well as increase performance. The Project Management component helps Executives continuously gain visibility at each critical milestones of the company. Management is able to stay current on the overall company’s performance and productivity. As external parties, in order to synchronize with internal team efficiently, vendors must obtain a clear and precise understanding of what is required from them at what point of time in the process.

Customer Satisfaction

Master Tactic Executive Management Team are pleased to see that their business challenges have been addressed by a well-defined methodology, simple yet efficient integrated tool which enables the projects to progress on schedule.

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